Kathleen Choo
Deep Resilience and Mindfulness Expert
Kathleen is a Principal Trainer at Global Learning & Development Pte Ltd, specializing in communication, customer service, and leadership development. With a rich background in operations, marketing, and business development across diverse industries, she brings a practical, real-world perspective to her training sessions. Her methodology emphasizes interactive, activity-based learning to foster a dynamic environment and ensure participants can immediately apply newly acquired skills.
She has successfully designed and delivered numerous programs that enhance individual and team effectiveness. Her focus on practical application helps participants not only understand concepts but also implement them effectively in their professional roles. Kathleen is highly regarded for her ability to connect with participants and create engaging learning experiences.
Kathleen's passion lies in empowering individuals to achieve their full potential. She believes that continuous learning and skill development are crucial for personal and professional growth, and she dedicates herself to delivering high-impact training that translates into tangible improvements for her clients.
Kathleen's career spans over two decades, having held key positions in operations, marketing, and business development. She worked as an Associate Partner at a boutique consultancy, leading several large-scale projects related to organizational change and talent development. Her experience also includes managing regional marketing initiatives for a multinational corporation and overseeing business development for a fast-growing tech startup. This diverse background has equipped her with a deep understanding of various business challenges and cultural nuances, allowing her to tailor her training programs to specific organizational needs.
Education
- Bachelor of Arts (Economics & Psychology)
- Master of Arts in Professional Communication
- Post-graduate Diploma in Financial Management
Expertise
- Communication
- Customer Service
- Leadership Development
- Negotiation Skills
- Presentation Skills
- Business Communication
- Interpersonal Skills
- Conflict Resolution
Certifications
- ACTA Certified Trainer
- EQ Assessor/Coach
- DISC Certified Professional
- PPA Certified Professional
- Extended DISC Administrator
- NLP Practitioner
- Professional Certificate in Etiquette and International Protocol